Missing Orders for Magento 2

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Magento 2 Missing Orders extension enables to find out the orders placed by the customers but not recorded in the Magento 2 backend.

Key Features :

  • Display missing Orders in a separate grid.
  • Directly create orders for the missing orders from the Magento backend.
  • View missing Order’s detail page.
  • Move missing Orders to orders.
  • Admin can export the missing orders data in CSV file as well.
  • Create the order that is missing from the grid in the admin panel.
  • Easy installation and configuration.
  • Powerful & user-friendly admin features.
  • This extension is easy to use and manageable without any technical proficiency.
Compatibility  CE 2.2.X - 2.4.X | EE 2.2.X - 2.4.X
Magento 2 Certified Developer
Developed by

Magento 2 Certified

Special Price $49.00 Regular Price $69.00
  • 30 days money back30 Days Money Back
  • Free 1 year updatesFree 1 Year Updates
  • 100% Open Source100% Open Source
  • Meets Magento Standards Meets Magento Standards



Magento 2 Missing Orders extension helps you to find and record the missing orders by automatically listing them in a separate grid/manager section in the Magento backend. It often happens that the customers successfully place orders and get confirmation emails too, but the orders do not show in the Magento backend. Sometimes whenever some customers initiate the checkout process a unique order incrementid is assigned to them but if they fail to put an order and in the meantime some other customer place the order that order increment id will be skipped and you will no longer see that order increment id's order list. Due to this some of the order numbers are skipped which disrupts the order number tracking. The disruption of the missing Order numbers would affect the order history and tracking.

With the help of our Missing Orders extension for Magento, you can find all the missing orders in a separate grid to quickly record and fulfill them speedily. This extension will help you to save all the efforts in manually searching for the missing orders as the extension brings them automatically to the front.

The Magento 2 Missing Orders extension fetches the orders and their details that are placed, payment is received but is not recorded in the admin backend. Admin can then check the "Manage Missing Orders" backend grid with the help of this extension to check the list of the missing orders and create the order for them directly from the grid. The “Manage Missing Orders” grid enlists the missing orders and its data like reserved Order ID, customer Email, customer Name, remote IP and the date on which the order is created and the grand total. Admin can easily move the missing orders to the orders grid in a single click. By clicking the “Create Order” button, the missing order detail page is opened & automatically moved to the Orders grid.



  • Display missing Orders in a separate grid.
  • Directly create orders for the missing orders from the Magento backend.
  • View missing Order’s detail page.
  • Move missing Orders to orders.
  • Admin can export the missing orders data in CSV file as well.
  • Admin can filter the missing orders as well in the manage missing orders grid.
  • Create the order that is missing from the grid in the admin panel.
  • Easy installation and configuration.
  • Powerful & user-friendly admin features.
  • Easy to use and customize.
  • This extension is easy to use and manageable without any technical proficiency.
  • It is 100% open-source.



After finishing purchasing process, we will immediately send you an email containing the link to download the extension or Download the extension's package from your Mageefy Customer Account. Please follow the below steps to install the extension.

  • Step 1: Unpack/Unzip the contents of the zip folder that you have downloaded.
  • Step 2: Connect to your website source folder with FTP/SFTP/SSH client as a user who has permissions to write to the Magento file system
  • Step 3: Upload all the files and folders from the extension's installation package to the corresponding root folder of your Magento installation
  • Step 4: Via SSH, navigate to the Magento 2 root directory and run this command to enable the extension:
    php bin/magento module:enable Mageefy_MissingOrders
  • Step 5: Now, run the following command
  • php bin/magento setup:upgrade
  • php bin/magento setup:static-content:deploy
  • Step 6: Then clear the cache. Go to Admin -> SYSTEM -> Tools -> Cache Management, selecting all caches, clicking “refresh” from the drop-down menu, and submitting the changes.
  • Now the module is enabled in the system and it is ready to be configured and used.


*Note: In case you have followed all the above steps but the extension still doesn’t work properly, then please contact us at support@mageefy.com, our support team will assist you.



Login into the admin panel then Go To Sales  >>  Mageefy Missing Orders  >> Manage Missing Orders and here you can see all the missing orders list.


Why we need Missing Orders Magento 2 Extension:

The Missing Orders Magento 2 Extension is designed to address a specific problem that can occur in an e-commerce environment using the Magento 2 platform. Here are a few reasons why this extension can be beneficial:

  • Order Tracking: The extension provides a systematic approach to track missing orders. In an online store, it's not uncommon for orders to go missing due to various reasons, such as technical glitches, incomplete transactions, or communication errors. The Missing Orders extension helps you identify and locate these missing orders, enabling you to take appropriate actions to resolve the issue.
  • Customer Satisfaction: When a customer's order goes missing, it can lead to frustration and dissatisfaction. By promptly addressing and resolving missing order issues, you can improve customer satisfaction and retain valuable customers. The extension helps you streamline the process of identifying missing orders, allowing you to proactively reach out to affected customers and provide timely assistance.
  • Operational Efficiency: Manually tracking missing orders can be a time-consuming and error-prone task. The Missing Orders extension automates this process by integrating with your Magento 2 platform. It saves you the effort of manually checking and cross-referencing orders, reducing the risk of human error and improving operational efficiency. This allows your team to focus on more productive tasks, enhancing overall workflow and productivity.
  • Integration: The Missing Orders extension is designed to seamlessly integrate with your existing Magento 2 setup.
  • Overall, the Missing Orders Magento 2 Extension helps you efficiently manage and resolve missing order issues in your eCommerce store. By addressing these problems promptly and effectively, you can enhance customer satisfaction, streamline operations, and gain valuable insights to optimize your online business.

More Information
CompatibilityCE 2.2.X - 2.4.X | EE 2.2.X - 2.4.X
LicenseSingle Magento Installation
Support Period90 Days Free Support, with options to extend
Code100% Open Source Code
Release Notes
  • Compatible with Open Source (CE) & EE : 2.2.X - 2.4.X
  • Stability: Stable Build
  • Description:

    First Stable Release

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At Mageefy, we recognize that every business is unique, and while our extensions offer advanced features beyond the Magento core platform, we understand that store owners may have specific requirements that go beyond our existing offerings. That's why we provide tailored customization solutions to cater to the diverse needs of our clients and help them achieve their business goals effectively.

Key Features:

  1. Requirement Analysis and Consultation: Our team of experts collaborates closely with store owners to thoroughly understand their business requirements and customization objectives. Through in-depth consultations and requirement analysis, we gain valuable insights into their unique challenges and goals. This allows us to develop a comprehensive understanding of the customization needs and recommend the most suitable solutions.
  2. Custom Feature Development: If our existing Mageefy extensions do not meet specific requirements, we offer custom feature development services. Our experienced developers can create bespoke functionalities tailored to the store owner's specifications. This ensures that the extensions align perfectly with the unique business processes, enhancing the store's capabilities and addressing specific pain points.
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  4. Integration with Third-Party Systems: Many businesses rely on various third-party systems and tools to streamline their operations. Our customization solutions include seamless integration of Mageefy extensions with these systems. Whether it's integrating with a CRM, ERP, payment gateway, or any other system, our developers can facilitate smooth data flow and synchronization, ensuring a cohesive and efficient workflow across different platforms.
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  6. Ongoing Support and Maintenance: Our commitment to client satisfaction extends beyond the initial customization process. We provide ongoing support and maintenance services to ensure that the customized Mageefy extensions continue to operate smoothly. Our dedicated support team is available to address any issues, provide assistance, and keep the extensions up-to-date with the latest Magento releases and security patches.

With our tailored customization solutions, store owners can harness the full potential of Mageefy extensions while aligning them with their unique business requirements. Our expertise, flexibility, and commitment to customer success empower businesses to achieve their desired outcomes and thrive in the dynamic e-commerce landscape. 

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